Office Operations Manager

Job overview

The Office Operations Manager role is onsite in Alexandria, VA. The stated salary range is $90,000–$100,000 per year, with eligibility for an end-of-year bonus based on company profitability. ServiceMaster NCR provides disaster response and restoration services across the Washington, DC metro area. The manager leads the Service Coordinator team and oversees the vendors, systems, and administrative processes that keep office operations running. By developing staff, maintaining coverage, and coordinating technology and office support, the role helps the restoration workforce focus on customer service and recovery work.

What you'll do

• Lead, coach, review, and develop the Service Coordinator team
• manage schedules and coverage
• support hiring and performance reviews
• review field technician timesheets and make timeclock corrections
• oversee supplies, purchasing, office appearance, meetings, travel, parking, and new-hire setup
• coordinate IT and phone vendors
• provide first-line device and equipment support
• maintain phone systems and device inventory
• update office procedures and support leadership projects.

What we're looking for

Skills & competencies

office operations manager

office administration

team leadership

service coordinators

disaster restoration

payroll timekeeping

technology support

alexandria va

servicemaster ncr

$90,000–$100,000/year

end-of-year bonus eligibility

google workspace

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance, 401(k), paid time off, paid holidays, company cell phone, paid training and certification fees, and potential end-of-year bonus.

Why this role

Office-based leadership role supporting emergency response operations; hours may extend during CAT events, coverage gaps, and employee events.

About the employer

ServiceMaster NCR is hiring for this role. Industry: Facilities Support Services. Sector: 56.