Help Desk Administrator

Job overview

The Help Desk Administrator is an onsite role in Arkansas City, KS, with a 40-plus-hour workweek and on-call availability; compensation is not specified. The position supports Creekstone Farms Premium Beef’s end users and business systems. The role provides front-line IT support, resolves help desk tickets, and assists with application, system, and network troubleshooting. It also maintains and improves technology and documentation to support reliable business operations.

What you'll do

• Address help desk tickets and assist with daily IT tasks
• perform software and hardware improvements, upgrades, and patches
• create reports for business users
• document and maintain system-administration policies, procedures, and training plans
• troubleshoot applications, systems, and networks
• install and maintain systems and technologies.

What we're looking for

Skills & competencies

help desk administrator

arkansas city ks

creekstone farms

it support

help desk tickets

network support

systems administration

windows server

office 365

active directory

on-call availability

40+ hour workweek

Work arrangement

• Weekend coverage required

Why this role

The posting specifies a 40-plus-hour onsite workweek with on-call availability. A computer science degree or related degree is preferred, or three years of equivalent experience; CCNA and MCSE certifications are preferred.

About the employer

Creekstone Farms Premium Beef is hiring for this role. Industry: Meat Processed from Carcasses. Sector: 31.