Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Wilmington, NC, and pays $14–$16 per hour. Crown Hotel & Travel Management offers hotel career opportunities and guest-facing hospitality roles. The agent manages guest arrivals and reservations, assigns rooms, shares hotel and tourism information, handles questions and concerns, processes receipts and payments, and supports guest safety and front-desk operations. The role helps provide an organized and responsive guest experience throughout each shift.

What you'll do

• Receive reservations
• collect guest and payment details
• allocate rooms
• explain hotel procedures, policies, and facilities
• provide tourism information
• address guest concerns
• issue receipts
• maintain reservation security
• balance the cash drawer
• complete routine cleaning and report repair needs and lost-and-found items.

What we're looking for

Skills & competencies

front desk agent

part-time

wilmington nc

crown hotel & travel management

hotel hospitality

guest services

reservations

room assignment

cash handling

weekend required

$14–$16/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• supplemental insurance
• enhanced paid time off
• paid training.

Why this role

Part-time position with required weekend work; paid training and enhanced paid time off are listed.

About the employer

CROWN HOTEL & TRAVEL MANAGEMENT LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.