Technical Support Agent
Compensation
$21 – $24 /hr
Employment type
Full-time
Work setting
On-site
Location
Dallas, TX
Schedule
Day shift
Posted
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Job overview
The Technical Support Agent is an onsite role based in Dallas, TX. Compensation is $21.00 - $24.00 per hour. This position supports the product support team at Cirrus Systems, Inc. This role exists to provide fast, effective, and professional support to customers and installers. The agent diagnoses and resolves product issues, processes support requests, and ensures a frictionless experience for all users of Cirrus products.
What you'll do
- Manage support requests, resolve product issues, record transactions in ticketing software, track returns, and meet KPI goals.
What we're looking for
- Skills & competencies
- full-timeday shiftdallas txcirrus systemstechnical supportcustomer service$21-$24/hrproblem solvinghardwaresoftwareweekend required
- Work arrangement
- Weekend coverage required
Why this role
Focus on core values like innovation and removing friction.
About the employer
Cirrus Systems, Inc. is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Occupation code
- 15-1232.00
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Listing ID: b9ee0069-8000-4ef0-95a7-585165e37078