Patient Services Representative — Float

Job overview

The Patient Services Representative — Float role is onsite in Statesville, NC, with compensation not specified. The position floats among clinics in Caldwell, Catawba, Iredell, Davie, and Lincoln counties. The role supports Kintegra Health’s patient access operations. The representative helps clinics maintain accurate patient and financial records and provides administrative support across multiple functions. By scheduling appointments, assisting patients, handling payments, and managing records and messages, the role supports timely, coordinated clinic service while protecting confidentiality.

What you'll do

• Record patient demographics, insurance information, charges, and payments
• answer phones and greet patients
• schedule appointments
• explain policies and procedures
• obtain personal and financial information
• update patient and insurance records
• post copays
• query financial and medical records
• scan documents
• process protected health information requests
• message providers and staff
• perform cash management
• cross-train in administrative support functions.

What we're looking for

Skills & competencies

patient services representative

float

statesville nc

kintegra health

patient access

clinic administration

medical records

appointment scheduling

patient registration

insurance information

cash management

multi-clinic travel

Work arrangement

• Weekend coverage required

Why this role

Travel between clinics in Caldwell, Catawba, Iredell, Davie, and Lincoln counties is required. One year of medical-office clerical experience is required; related experience may be considered. High school diploma or GED required.

About the employer

Kintegra Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.