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Member Services Representative, Part Time

Planet Fitness · Rochester, MN · Planet Fitness front desk and member services

Compensation

$11.5 – $14 /hr

Employment type

Part-time

Work setting

On-site

Location

Rochester, MN

Schedule

Day shift

Posted

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Job overview

The Member Services Representative, Part Time role is onsite in Rochester, MN, and pays $11.50–$14 per hour. The representative supports Planet Fitness members, prospective members, and guests at the club. The role creates a positive member experience through front-desk service, account assistance, and club upkeep. It helps members and prospective members access club services and directs concerns to a manager when needed.

What you'll do

  • Greet members, prospective members, and guests
  • answer phones
  • check members into the system
  • sign up new members
  • give tours to prospective members
  • update member accounts
  • respond to questions and concerns, escalating as needed
  • help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies
member services representative
part-time
customer service
front desk
member check-in
new member sign-up
club tours
account updates
rochester mn
planet fitness
$11.50–$14 per hour
high school diploma or ged required
Work arrangement
  • Weekend coverage required

Why this role

Part-time position; customer service background preferred; high school diploma or GED required; must be at least 18 years old.

About the employer

Planet Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.

Additional details

Industry sector
71
Industry
Fitness and Recreational Sports Centers
Occupation code
43-4051.00
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