Service Technician I

Job overview

The Service Technician I role is an onsite position based in Lone Jack, MO. Compensation is not specified for this role, which supports the service department at Securitas Technology by maintaining integrated security systems. This role exists to provide post-installation support for security equipment and systems. The technician is responsible for diagnosing and resolving technical issues to ensure optimal system performance and client satisfaction.

What you'll do

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

What we're looking for

Skills & competencies

full-time

day shift

lone jack mo

securitas technology

service technician

security systems

troubleshooting

maintenance

technical support

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid company training, Medical, Dental, Vision, and Life Insurance, 401K with 60% Match, Paid vacation, holiday, and sick time, Educational Assistance, Exceptional growth opportunities, Company vehicle, laptop, and cell phone provided

About the employer

Securitas Technology is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.