Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Washingtonville, NY. Compensation is $50,000–$60,000 per year. Janine Peck's State Farm agency is a growing local team that emphasizes customer service, community involvement, and work-life balance. The representative supports the agency's customer experience by answering policy questions, assisting with policy changes, processing claims, and maintaining accurate interaction records. The role coordinates with agency colleagues and anticipates community members' needs, with potential internal growth for driven, sales-minded candidates.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

full-time

customer service representative

state farm agent team member

insurance

policy information

policy changes

claims processing

washingtonville ny

janine peck state farm agent

$50k–$60k

health insurance

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonus, flexible scheduling, health insurance, advancement opportunities, paid time off, and training and development.

Why this role

The posting lists a salary plus commission structure, health benefits, Simple IRA, paid time off, license reimbursement, performance bonuses, flexible scheduling, training, and advancement opportunities.

About the employer

Janine Peck - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.