Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Spokane, WA. Pay is $20.41–$26.86 per hour. The position supports Excelsior Wellness clinic operations and helps maintain a welcoming, safe, and efficient care environment. The associate manages patient interactions and administrative workflows, including scheduling, registration, insurance verification, referrals, and follow-up coordination. Accurate records and timely routing of calls and work items help providers and clinic staff deliver coordinated care.

What you'll do

• Answer patient calls
• review provider schedules
• manage work queues
• collect co-payments
• schedule appointments and follow-up care
• register patients in the EHR
• process referrals
• check patients in and out
• support provider follow-up
• scan and index documents
• monitor emergency-room notifications
• verify insurance eligibility and update records.

What we're looking for

Skills & competencies

front desk associate

clinic operations

patient scheduling

spokane wa

excelsior wellness

$20.41–$26.86/hour

electronic health records

insurance verification

patient registration

referral processing

medical insurance

dental and vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance packages
• employee insurance premiums range from $0 to $75 monthly.

About the employer

Excelsior Wellness is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.