Resident Services Coordinator

Job overview

The Resident Services Coordinator role is onsite in Miami, FL. Compensation is $20 per hour. The position serves as a liaison between community residents and guests, providing information and customer service while supporting property operations. The coordinator helps maintain a welcoming and secure community environment by managing guest access, communicating with residents, documenting incidents and violations, and coordinating follow-up with management. The role also supports emergency response procedures and the tracking of maintenance and compliance issues.

What you'll do

• Greet guests
• monitor and authorize entry and departure
• maintain and update unit-owner information
• handle resident calls professionally
• report rule violations and property concerns
• maintain key control
• report incidents and maintenance items
• document and track violations and compliance
• conduct follow-up inspections
• contact emergency services when needed and coordinate response with management or public safety services.

What we're looking for

Skills & competencies

resident services coordinator

miami fl

kw property management

guest services

resident relations

access monitoring

key control

violation documentation

emergency response

property operations

high school diploma or ged

six months related experience

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; some college preferred; at least six months of related experience and/or training; schedule is determined by the property and may change to meet business needs.

About the employer

KW Property Management LLC is hiring for this role. Industry: Residential Property Managers. Sector: 53.