Insurance Claims Investigator

Job overview

The Insurance Claims Investigator role is field-based, with casework within two hours of the Syracuse, NY listing location. The stated pay range is $23–$30 per hour, varying by state. Command Investigations provides investigative services to the insurance defense industry. The investigator gathers and documents evidence for insurance claims, interviews involved parties, and prepares detailed reports for client review. The role supports client decisions by producing accurate, clear findings across workers’ compensation, general liability, auto, and property cases.

What you'll do

• Conduct field investigations involving workers’ compensation, general liability, auto, and property claims
• gather evidence, interview parties, and prepare detailed statements and reports
• perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research
• submit daily progress updates
• manage casework and billable hours
• travel across multiple states as needed
• operate safely while driving.

What we're looking for

Skills & competencies

insurance claims investigator

field investigations

syracuse ny

command investigations

full-time

insurance claims

workers’ compensation

general liability

auto claims

property claims

report writing

multi-state travel

$23–$30 per hour

Work arrangement

• Weekend coverage required

Why this role

Requires at least one year of field investigations experience, including recorded statements and report writing, and a minimum of 1–3 years of claims, SIU, or adjusting experience. An associate’s or bachelor’s degree in criminal justice or a related field is required. Applicants supply their own investigative equipment.

About the employer

Command Investigations LLC is hiring for this role. Industry: Claims Adjusting. Sector: 52.