Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Tampa, FL, with a stated salary range of $36,000–$50,000 per year. The role supports Joseph Ledo’s State Farm agency in delivering customer experiences that reinforce agency growth. The representative manages customer inquiries, resolves issues, maintains customer records, and coordinates with other agency team members. The work supports customer retention and satisfaction while helping the agency anticipate and respond to community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• and coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

tampa fl

state farm agent

customer service

customer inquiries

issue resolution

customer records

customer retention

insurance agency

spanish preferred

$36k–$50k/year

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, salary plus commission, 401(k), performance-based bonus, health insurance, paid time off, training and development, flexible schedule, and advancement opportunities.

Why this role

Bilingual Spanish is highly preferred; the posting notes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Joseph Ledo - State Farm Agent is hiring for this role. Industry: Commercial Banking. Sector: 52.