Dispatch Coordinator

Job overview

The Dispatch Coordinator role is onsite in Portage, MI, and pays $50,000–$70,000 per year. The position supports Fawley Overhead Door’s service customers and field teams in Southwest Michigan. The coordinator organizes service-call schedules and communicates service details between customers and field teams. The role helps prioritize work, track calls and arrival times, and record customer concerns and technician notes so service operations can respond effectively.

What you'll do

• Create and change service calls
• communicate service details and special requests to customers and field teams
• log customer complaints and technician notes
• track dispatch calls and arrival times
• coordinate service calls for field teams and customers.

What we're looking for

Skills & competencies

portage mi

fawley overhead door

dispatch coordinator

service dispatch

customer service

field team coordination

service calls

scheduling

call tracking

data entry

communication

$50k–$70k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Group health, dental, and vision coverage starting on the first day
• pet, accident, and life insurance
• front-loaded paid time off after 90 days
• 401(k) with up to 4% employer match after six months
• weekly paychecks
• quarterly profit sharing
• chaplain services
• gym stipend up to $50.

About the employer

Fawley Overhead Door is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.