Customer Service Supervisor
Compensation
$44k – $55k /yr
Employment type
Full-time
Work setting
On-site
Location
South Dartmouth, MA
Schedule
Day shift
Posted
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Job overview
The Customer Service Supervisor role is onsite in South Dartmouth, MA, with compensation of $43,808–$55,000 per year. The supervisor supports BayCoast Bank’s Dartmouth St Branch and its customer service team.
What you'll do
- Supervise, coach, and develop teller staff
- provide training and feedback
- manage staffing schedules
- handle customer inquiries and resolve issues
- build customer relationships
- identify referral opportunities
- support sales initiatives and branch goals
- oversee teller operations and cash handling
- maintain policy compliance
- collaborate across departments
- participate in community events.
What we're looking for
- Skills & competencies
- customer service supervisorbaycoast banksouth dartmouth mafull-timeday shiftteller staffbankingcustomer servicebranch operationscash handlingsales initiativesweekend may be required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, and vision insurance
- 401(k) with company match
- paid time off and holidays
- professional development
- educational and tuition assistance
- defined benefit pension plan
- employee banking perks
- career advancement opportunities.
Why this role
Bilingual ability is a plus but not required. Benefits include health, dental, and vision insurance, 401(k) match, paid time off and holidays, professional development, educational and tuition assistance, a defined benefit pension plan, employee banking perks, and career advancement opportunities.
About the employer
Baycoast Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Commercial Banking
- Occupation code
- 11-1021.00
You'll be redirected to the employer's application page.
Listing ID: b8b3b0b0-a637-4165-904e-db1e1084c6fe