Route Service Manager - UniFirst

Job overview

The Route Service Manager is an onsite leadership role based in Pekin, IL, responsible for recruiting and leading a team of Route Service Supervisors and Representatives. The annual salary range is $59,235.46 to $82,271.47, and this role supports the service department by driving customer satisfaction and account growth. This role exists to oversee team development and ensure high-quality service delivery to a diverse range of business customers. The manager contributes to company goals by negotiating contract renewals, collaborating with location management, and fostering a culture of excellence and growth.

What you'll do

• Recruit and lead a team, oversee training and development, build customer relationships, drive customer satisfaction, collaborate with management, and negotiate contract renewals.

What we're looking for

Skills & competencies

full-time

day shift

pekin il

unifirst

management

service management

customer satisfaction

no weekends

no nights

no on-call

$59k-$82k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, profit sharing, health insurance, life insurance, paid time off, tuition reimbursement, 30% employee discount.

Why this role

Leadership opportunity with career mobility, family-oriented culture, and no nights or weekends.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.