Customer Service Representative (CSR)

Job overview

The Customer Service Representative (CSR) role is onsite in Columbus, GA, with an annual salary of $60,000–$80,000. Turbine Support Services, Inc. aims to deliver quality components on time while meeting customer requirements and improving processes. This role supports customers by responding to requests for quotes, processing orders, monitoring account changes, and resolving issues. It also coordinates with sourcing, quality, and operations teams to support compliance, customer visits, and process improvements.

What you'll do

• Respond promptly to requests for quotes
• process orders and meet deadlines
• monitor accounts for expedites, cancellations, and returns
• collaborate with Strategic Sourcing on no-quotes, long-lead items, shortages, and improvement recommendations
• resolve customer issues
• coordinate with Quality and Operations on compliance
• assist with customer visits, audits, and inventory reviews
• document customer communications.

What we're looking for

Skills & competencies

customer service representative

csr

columbus ga

elevated hr consulting

turbine support services

full-time

day shift

$60k–$80k

rfq processing

order management

customer accounts

aerospace mro

Work arrangement

• Weekend coverage required

Why this role

Preferred experience includes aviation or aerospace MRO supply chain, inventory, or customer support.

About the employer

Elevated HR Consulting is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.