Patient Access Specialist II, Practice Operations, Remote Opportunity

Job overview

Patient Access Specialist II, Practice Operations, Remote Opportunity is a hybrid-remote role open to residents of Alabama, Delaware, Florida, Georgia, Maryland, Pennsylvania, Tennessee, and Texas. Compensation is not specified. The position supports University of Maryland Faculty Physicians’ practice operations. The specialist handles high-volume appointment requests and schedules medical exams, procedures, and tests, including demographic collection and insurance registration. The role helps patients navigate scheduling and registration through responsive service across phone, email, work queues, and other electronic messages.

What you'll do

• Respond to appointment requests by telephone, email, work queues, and other electronic messages
• schedule medical exams, procedures, and tests
• collect demographic information and complete insurance registration as applicable
• handle complex customer interactions and resolve concerns
• navigate multiple computer applications and systems
• support and mentor new team members.

What we're looking for

Skills & competencies

patient access specialist ii

practice operations

remote opportunity

hybrid remote

university of maryland faculty physicians

appointment scheduling

patient access

insurance registration

medical exams and procedures

customer service

eligible states listed

healthcare administration

Work arrangement

• Weekend coverage required

Benefits & perks

• The employer describes a total rewards package supporting employee health, life, career, and retirement
• further benefits information is referenced in the posting.

Why this role

Remote consideration is limited to residents of the states listed in the posting; the role title specifies Specialist II and Practice Operations.

About the employer

University of MD Faculty Physicians Inc. is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.