EMS Call Taker and Dispatcher — Evening, Overnight and Alternate Weekends

Job overview

The EMS Call Taker and Dispatcher role is onsite at Midwood EMS’s Brooklyn headquarters in Coney Island, New York, NY; compensation is not specified. The dispatcher helps coordinate the company’s emergency medical transportation resources and communications. The dispatcher arranges patient transports, communicates with callers, crews, hospitals, and facilities, verifies insurance information, and dispatches calls using radio codes and practices. The role supports safe and timely responses across a 24-hour, seven-day EMS operation.

What you'll do

• Coordinate patient transportation with hospitals, healthcare providers, facilities, patients, families, and caretakers
• verify insurance coverage
• answer and make calls
• collect insurance information for billing
• process credit card payments
• dispatch calls using radio codes and practices.

What we're looking for

Skills & competencies

ems dispatcher

call taker

emergency medical services

patient transport

radio dispatch

insurance verification

medical terminology

coney island

brooklyn

new york ny

midwood ems

evenings

overnights

alternate weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedules, weekly paychecks, paid time off, and a professional work environment.

Why this role

The permanent schedule includes evenings, overnights, and alternate weekends; flexibility to work nights, weekends, and holidays as needed is stated.

About the employer

Midwood EMS is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.