Customer Quality Manager

Job overview

The Customer Quality Manager role is onsite in Brattleboro, VT, with compensation of $90,000–$130,000 per year. G.S. Precision manufactures critical aerospace and defense components and assemblies. The manager leads customer-focused quality initiatives, quality personnel, and cross-functional improvement efforts. The role strengthens customer relationships and ensures products, processes, and suppliers meet applicable requirements and standards.

What you'll do

• Set customer quality objectives and metrics
• lead and develop quality personnel
• serve as escalation point for significant customer quality issues
• represent quality in customer relationships, audits, and corrective actions
• maintain and improve the quality management system
• lead audits and certification activities
• partner across functions and with suppliers
• analyze customer feedback and quality data
• lead root-cause investigations and corrective and preventive actions
• manage departmental objectives, budgets, staffing, and reporting.

What we're looking for

Skills & competencies

customer quality manager

aerospace

defense manufacturing

quality management

customer audits

as9100

nadcap

supplier quality

brattleboro vt

g.s. precision

$90,000–$130,000/year

leadership

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• paid holidays from day one
• company-paid life and AD&D insurance
• company-paid short-term disability
• 401(k) matching
• health reimbursement and flexible spending accounts
• paid time off
• dependent care spending account
• employee assistance and educational assistance programs
• referral bonus
• safety shoe allowance
• prescription safety glasses program
• shift differentials.

Why this role

Leads customer quality across aerospace and defense manufacturing, including AS9100 and Nadcap requirements.

About the employer

GS Precision Inc is hiring for this role. Industry: Aircraft Engine and Engine Parts Manufacturing. Sector: 33.