Customer Experience Specialist 2 - Participant Contact Center (Hybrid for Training)

We're looking for a **Customer Experience Specialist 2** to join our Participant Contact Center (PCC)! In this role, you'll educate and assist 401K participants by answering inbound phone inquiries about their retirement accounts and help them take action to prepare for retirement. + Correspond with customers via inbound and outbound phone calls or additional channels and provide quality customer