Automotive Service Advisor

Job overview

Automotive Service Advisor is an onsite role in Saint James, NY, with a stated annual compensation range of $75,000–$110,000. Smithtown Volkswagen is a family-owned automotive dealership providing vehicle sales and maintenance services. The advisor helps customers understand vehicle maintenance and repair needs and coordinates service with the shop team. The role supports customer satisfaction by explaining recommendations, scheduling appointments, tracking repair progress, and maintaining accurate service records.

What you'll do

• Greet customers and assess vehicle needs
• explain recommended repairs and services
• schedule appointments and follow up on vehicle status
• coordinate with the service team
• offer additional services and products as needed
• maintain service history and customer interaction records.

What we're looking for

Skills & competencies

automotive service advisor

vehicle maintenance

repair recommendations

customer service

service appointments

dealership

saint james ny

smithtown volkswagen

$75k–$110k/year

health insurance

401(k)

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental and vision insurance, 401(k), life insurance, paid vacation and sick leave, career advancement and professional development, and employee discounts.

About the employer

Smithtown Volkswagen is hiring for this role. Industry: New Car Dealers. Sector: 44.