Patient Service Representative – Physical Therapy, Polaris

Job overview

The Patient Service Representative – Physical Therapy, Polaris role is onsite in Westerville, OH. Compensation is not specified in the posting. The position is a key point of contact for patients and guests during their visits. The representative supports a positive patient experience by coordinating front-office interactions and administrative tasks. The role helps patients access care smoothly while keeping patient information confidential and coordinating with clinical staff.

What you'll do

• Greet patients and complete check-in, registration, data entry, and insurance verification
• collect copays, deductibles, and balances
• answer and route phone and email inquiries
• contact patients about reminders and scheduling
• complete clerical tasks
• protect patient confidentiality and follow HIPAA regulations.

What we're looking for

Skills & competencies

patient service representative

physical therapy

polaris

westerville oh

central ohio primary care

patient check-in

insurance verification

appointment scheduling

hipaa

monday–thursday

friday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits eligible
• benefits details are not specified in the posting.

Why this role

Full-time, benefits-eligible position with Monday–Thursday varying shifts between 7:00 a.m. and 6:30 p.m. and Friday 7:00 a.m.–3:00 p.m. A high school diploma or GED is required; one year of healthcare administrative experience is preferred.

About the employer

Central Ohio Primary Care - Employees is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.