Call Center Representative

Job overview

The Call Center Representative role is listed onsite in Columbus, OH. Compensation is not specified; the posting describes it as a competitive salary package without numeric pay details. Consider Posh Pro describes its work as supporting sales through customer communication. The representative serves as a frontline contact for customers, handling inbound and outbound calls, providing product and service information, resolving issues, documenting interactions, and escalating unresolved concerns. Accurate, courteous support helps maintain customer service quality and company procedures.

What you'll do

• Handle inbound and outbound customer calls
• provide accurate product and service information
• resolve customer complaints and issues
• document interactions in the company database
• escalate unresolved problems
• follow company policies and procedures.

What we're looking for

Skills & competencies

call center

customer service

inbound calls

outbound calls

customer support

issue resolution

complaint handling

database documentation

columbus oh

consider posh pro

communication skills

problem-solving

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional growth and career advancement opportunities
• hands-on skill development and mentorship
• exposure to diverse projects and clients.

Why this role

The posting lists opportunities for professional growth and career advancement, hands-on skill development and mentorship, and exposure to diverse projects and clients.

About the employer

Consider Posh Pro is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.