Customer Success Manager (CSM)
Compensation
$17 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Pleasant Grove, UT
Schedule
Day shift
Posted
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Job overview
The Customer Success Manager (CSM) role is onsite in Pleasant Grove, UT, Monday through Friday from 8 a.m. to 5 p.m., with a one-hour lunch. Compensation is $17–$20 per hour. Allied USA is a medical waste management company focused on building lasting client partnerships.
What you'll do
- Manage customer relationships and understand client objectives
- guide new clients through onboarding
- respond to inquiries and troubleshoot issues
- de-escalate challenging situations
- represent customer needs internally and share feedback with product and service teams
- identify upsell opportunities
- and support customer renewals through proactive engagement.
What we're looking for
- Skills & competencies
- customer success managercsmpleasant grove ut84062allied usamedical waste managementclient onboardingaccount managementcustomer retentionupsellsmonday–friday8 a.m.–5 p.m.$17–$20/hrpto
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, potential commissions and bonuses, drinks and snacks, and team-building lunches and activities.
Why this role
The role is in-office and requires handling multiple phone calls and emails per day. Commissions and bonuses may be available.
About the employer
Allied USA is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 13-1161.00
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Listing ID: b7bcb539-94ba-4fb9-be10-107541ad21a0