Front Desk Agent, Residential Lobby

Job overview

The Front Desk Agent, Residential Lobby role is onsite in Los Angeles, CA. The posting lists pay of $20–$21 per hour. Crescent Heights’ front desk serves residents, prospective residents, visitors, and vendors as a first point of contact. The agent provides resident assistance, manages guest and vendor sign-in, monitors building security and life-safety systems, responds to incidents, and prepares reports. The role also helps maintain a safe, welcoming property environment and keeps resident information confidential.

What you'll do

• Greet and assist residents, prospective residents, visitors, and vendors
• maintain guest, delivery, and vendor sign-in/out
• monitor cameras and building alarm systems
• investigate unusual activity
• complete incident and shift reports
• respond to property emergencies and disturbances
• provide directions
• report resident concerns
• maintain discretion
• monitor lobby and entrance cleanliness
• assist with freight-elevator logistics
• update CRM applications nightly.

What we're looking for

Skills & competencies

front desk agent

residential lobby

resident services

building security

incident reports

los angeles ca

crescent heights

$20-$21/hr

on-call availability

guest sign-in

crm updates

emergency procedures

Work arrangement

• Weekend coverage required

Why this role

The posting states that the agent must be available on an on-call basis. A four-year university degree is highly desired; candidates with a two-year degree and related experience may be considered.

About the employer

Crescent Heights is hiring for this role. Industry: Residential Property Managers. Sector: 53.