IT Help Desk Analyst
Compensation
$7.25 – $100 /hr
Employment type
Full-time
Work setting
On-site
Location
Franklin, TN
Schedule
Day shift
Posted
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Job overview
The IT Help Desk Analyst is an onsite role based in Franklin, TN. Compensation is not specified in the posting. This role supports the IT and Restaurant Advocacy teams. This position exists to provide on-demand IT technical assistance for systems and hardware while also supporting the business by taking calls for the Restaurant Advocacy team. The role ensures business continuity by resolving technical issues and escalating critical store-level problems.
What you'll do
- Provide Level 1 IT support
- document incidents
- configure and maintain hardware
- assist with shipping and tracking
- answer Restaurant Advocate calls
- coordinate with SMEs
- participate in on-call rotation.
What we're looking for
- Skills & competencies
- full-timeonsitefranklin tnit help desktechnical supporthardwaretroubleshootingcustomer servicerestaurant advocacyon-callinventorycommunication
- Work arrangement
- Weekend coverage required
Why this role
Dual role: 90% IT support, 10% Restaurant Advocacy; requires 100% in-office presence.
About the employer
Frauenshuh Hospitality is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: b7b74988-b696-447b-b462-cc29a24edc85