Licensed Insurance Customer Service Professional, Spanish-Speaking

Job overview

The Licensed Insurance Customer Service Professional, Spanish-Speaking role is onsite in Yuba City, CA. The stated pay range is $19–$30 per hour. The position supports customers of the Allstate Insurance Agency - Kao Vang by helping them understand coverage and prepare for life’s uncertainties. The role combines customer service and sales: it assists with policy questions and account changes, resolves concerns, and helps customers select insurance products. It also supports agency retention and growth by identifying leads, cross-selling, and providing clear information about bills, payments, and coverage.

What you'll do

• Generate new business and cross-sell to existing customers
• identify and qualify sales leads
• offer Allstate products suited to customer needs
• educate prospective customers about protecting families and assets
• service existing accounts
• explain bills, payments, and coverage
• accept premium payments
• process policy changes
• resolve customer issues
• provide a positive customer experience.

What we're looking for

Skills & competencies

licensed insurance customer service professional

spanish-speaking

yuba city ca

allstate insurance agency

$19–$30/hour

insurance customer service

sales

cross-selling

policy changes

customer accounts

property and casualty license

life and health license

on-the-job training

commission opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Potential offerings may include on-the-job training, base plus commission, uncapped commission, bonus promotions, provided leads, learning and development courses, and advancement opportunities
• actual benefits vary by agency.

Why this role

No insurance experience is required. Applicants must be willing to obtain applicable Property and Casualty and/or Life and Health licenses upon hire; an existing license is a plus. Spanish fluency is specified in the title. Benefits and compensation structure vary by agency.

About the employer

Allstate Insurance Agency - Kao Vang is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.