Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in New Orleans, LA. The listed salary is $50,000–$55,000 per year. The role supports Reginald Grace’s State Farm agency and its customer relationships and community involvement. The representative responds to customer inquiries, maintains accurate interaction records, and follows up to support customer needs. By coordinating with other agent team members and providing attentive service, the role contributes to customer experience and the growth of the insurance business.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members
• anticipate and respond to community members’ needs.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

customer inquiries

customer relationships

insurance agency

new orleans la

reginald grace

$50k–$55k per year

health insurance

401(k)

paid time off

license reimbursement

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, health insurance, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The agency describes community support for local schools and a team culture centered on teamwork, accountability, and work-life balance.

About the employer

Reginald Grace - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.