Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Anchorage, AK, with compensation of $40,000–$60,000 per year. The agency serves clients across Alaska and describes a supportive, collaborative team environment. The representative supports the agency’s growth by resolving customer inquiries, coordinating with agency colleagues, and anticipating community members’ needs. The role helps customers understand policy information, make policy updates, and follow up on claims.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

customer inquiries

policy information

policy changes

claims follow-up

customer records

anchorage ak

stacey allen state farm agent

simple ira

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, health insurance, performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The agency describes quarterly outings, flexible scheduling, and internal growth opportunities for driven, sales-minded candidates.

About the employer

Stacey Allen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.