Intake Specialist — Energy Assistance

Job overview

The Intake Specialist role is onsite in Waukesha, WI. Compensation is $22–$23 per hour, with the higher rate for bilingual English/Spanish or English/Hmong candidates. The role supports Halpin’s mission to help limited-income families prevent or alleviate energy-related emergencies and promote long-term self-sufficiency. The specialist screens applicants by phone and in person, verifies documentation, and provides front-desk and administrative support. The work helps connect families with energy assistance services and supports efficient intake operations.

What you'll do

• Screen candidates by phone and in person for energy assistance services
• collect and verify candidate documentation
• work at the front desk
• complete general administrative tasks
• use Microsoft Excel.

What we're looking for

Skills & competencies

intake specialist

waukesha wi

halpin

energy assistance

family services

customer service

front desk

documentation verification

microsoft excel

$22–$23 per hour

bilingual preferred

english

spanish

hmong

Work arrangement

• Weekend coverage required

Why this role

Bilingual English/Spanish or English/Hmong is preferred but not required; the posting states bilingual candidates receive $23 per hour and English-only candidates $22 per hour.

About the employer

Halpin is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.