Service Manager

Job overview

The Service Manager role is onsite in South Bend, IN, with a salary range of $90,000–$120,000 per year, with incentive eligibility. Truck Centers, Inc. operates full-service dealerships representing Freightliner and Western Star trucks.

What you'll do

• Manage daily service department operations, payroll, timekeeping, shop tools, equipment, and vehicles
• ensure compliance with company policies and OEM standards
• coach and develop technicians and office staff
• oversee customer communication, service concerns, warranty and policy claims, and factory liaison work
• improve workflow and repair cycle times
• support safety and monthly service goals
• and contribute to service growth. The posting seeks 5+ years leading large groups or departments
• transportation or dealership experience is preferred. Relocation assistance is available if needed.

What we're looking for

Skills & competencies

service manager

south bend in

truck centers, inc.

truck dealership

service department

technician leadership

customer satisfaction

freightliner

western star

relocation assistance

$90k–$120k/year

incentive eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health, vision, and dental insurance
• paid time off including volunteer time
• disability insurance
• FSA and HSA options
• company-paid life and AD&D insurance
• maternity leave
• employee assistance program
• wellness program
• company-paid uniforms.

Why this role

Relocation assistance is available. The role leads service technicians and office staff at a full-service truck dealership.

About the employer

Truck Centers, Inc. is hiring for this role. Industry: General Automotive Repair. Sector: 81.