Shift Leader

Job overview

The Shift Leader role is onsite in Valrico, FL; compensation is not specified. Papa John’s is a pizza restaurant franchise. The position supports restaurant operations and the delivery of high-quality products and customer service. The shift leader supervises shifts and work areas, ensures adequate coverage, and addresses operational issues as they arise. The role also performs station duties, supports product quality and customer service, manages cash and inventory processes, and helps maintain compliance with company policies and applicable laws.

What you'll do

• Supervise restaurant shifts and work areas
• perform assigned station duties and follow product preparation procedures
• contribute to product quality and customer service
• ensure adequate shift coverage
• provide immediate feedback and correct problems
• maintain product quality, customer service, restaurant cleanliness, and performance standards
• use the FOCUS System to support profit goals
• perform cash management duties
• assist with inventory levels and loss prevention
• follow company policies and applicable laws.

What we're looking for

Skills & competencies

full-time

shift leader

restaurant operations

pizza

shift supervision

customer service

food preparation

cash management

inventory

valrico fl

papa john's

serv-safe certification

weekly paychecks

flexible hours

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly paychecks
• flexible hours
• 50% discount on carryout orders
• training and recognition programs
• direct deposit and pay cards
• medical, dental, and paid time off benefits vary by hours worked and position.

Why this role

The posting requires Serv-Safe or local/state food service certification and states that a high school diploma or GED and previous restaurant shift-lead experience are preferred.

About the employer

Papa John's - JNE is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.