Hotel Front Desk Associate

Job overview

The Hotel Front Desk Associate role is onsite in Laplace, LA. The posting states pay of $13–$14 per hour. The role supports hotel guests by welcoming them and helping make their stay comfortable. The associate manages guest arrivals, departures, reservations, payments, and questions while coordinating with housekeeping. The role also supports hotel operations through booking records, breakfast setup, and laundry when needed.

What you'll do

• Complete check-in and check-out tasks
• manage online and phone reservations
• explain payment methods and verify card data
• register guests and assign rooms
• provide hotel, room, rate, and amenity information
• respond to complaints
• coordinate with housekeeping
• confirm group reservations
• upsell services when appropriate
• maintain booking and payment records
• cross-train
• start and maintain breakfast
• do laundry when needed.

What we're looking for

Skills & competencies

hotel front desk associate

guest services

check-in

check-out

reservations

guest relations

laplace la

q hotels management

hotel operations

housekeeping coordination

breakfast setup

laundry when needed

hotel room discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Discounts on hotel rooms
• team-oriented coworkers and encouraging leadership.

Why this role

The posting requires willingness to work any scheduled shift: 6:00 a.m.–2:00 p.m., 2:00 p.m.–10:00 p.m., or 10:00 p.m.–6:00 a.m. It also lists lifting, pushing, or pulling up to 15 pounds.

About the employer

Q Hotels Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.