Weekend Opener AM / Closer PM Member Services Representative

Job overview

The Weekend Opener AM / Closer PM Member Services Representative role is onsite in Kankakee, IL. Pay is $15–$16.50 per hour. The role supports Planet Fitness members, prospective members, and guests by providing customer service at the club. The representative manages front-desk interactions, membership check-in and sign-up, tours, account updates, and member questions. The role also helps maintain a neat and clean club environment and contributes to a positive member experience.

What you'll do

• Greet members, prospective members, and guests
• answer phones and assist callers
• check members into the system
• sign up new members and provide tours
• facilitate account updates
• respond to questions and concerns and escalate as needed
• help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

kankakee il

planet fitness

part-time

weekend work

member services

front desk

customer service

membership sign-up

member check-in

fitness club

$15–$16.50/hr

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• dental insurance
• health insurance
• opportunity for advancement.

Why this role

Part-time role; high school diploma or GED equivalent and age 18 or older are required. Customer service background is preferred.

About the employer

Planet Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.