Dental Call Center Representative
Employment type
Full-time
Work setting
On-site
Location
Boca Raton, FL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Dental Call Center Representative role is an onsite position located in Boca Raton, FL. Compensation is not specified. Sage Dental is a leading dental support organization focused on innovative technology and patient-centric care. This role exists to provide exceptional customer service to new and existing patients via phone, webchat, and other platforms. The representative manages appointment scheduling and patient inquiries, ensuring accurate data entry and adherence to established protocols to support the practice's operational goals.
What you'll do
- Handle high-volume inbound/outbound calls
- schedule appointments
- address patient questions
- collect insurance information
- resolve complaints
- respond to webchat queries
- document issues and resolutions.
What we're looking for
- Skills & competencies
- call centerfull-timeday shiftboca raton flsage dentalcustomer serviceschedulingpatient supportno on-callonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical insurance, 401(k), vision, PTO, training program.
Why this role
Training program provided, growth opportunities, customer service focus.
About the employer
Sage Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Dentists
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: b73fceab-7f80-46e5-b75e-98c4b131506d