Legal Intake Representative

Job overview

The Legal Intake Representative role is onsite in North Richland Hills, TX. Compensation is $17 per hour for English-language intake and $19 per hour for Spanish-language intake. Legal Intake Professionals collaborates with law firms nationwide to provide client intake services. The representative is the first point of contact for potential clients seeking legal assistance. By listening carefully, gathering accurate information, and routing inquiries, the role helps callers feel supported and enables law firms to assess and respond to prospective matters.

What you'll do

• Handle inbound inquiries with empathy and professionalism
• gather caller context and background information
• accurately document inquiries in intake systems
• route inquiries to the correct department
• manage calls and internal systems
• maintain punctual attendance for scheduled shifts.

What we're looking for

Skills & competencies

part-time

north richland hills tx

legal intake professionals

legal intake

client support

inbound calls

data entry

spanish preferred

$17–$19/hour

employee-owned

6 am–10 pm cst

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee Stock Ownership Plan
• medical, dental, and vision coverage
• paid time off
• 401(k) with company match
• life insurance
• legal assistance programs. Waiting periods may apply.

Why this role

Various full-time and part-time shifts between 6 AM and 10 PM CST; full-time training for 2–3 weeks. Spanish fluency is preferred.

About the employer

Legal Intake Professionals is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.