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Custom Fit Solutions Specialist

WSA Americas · Iselin, NJ · Customer Solutions

Employment type

Full-time

Work setting

On-site

Location

Iselin, NJ

Schedule

Day shift

Posted

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Job overview

Custom Fit Solutions Specialist is an onsite role in Iselin, NJ. Compensation is not specified. WSA describes its work as bringing hearing back for millions of people and offers hearing-care technologies, brands, digital platforms, hearing centers, and diagnostics locations. The specialist supports customers with fit questions and options for existing orders, helping find solutions that can preserve sales. The role also creates and updates Salesforce cases, assists with custom hearing-aid adjustments, and applies knowledge of the product portfolio and available options.

What you'll do

  • Handle inbound and outbound calls about fit and options for existing orders
  • provide appropriate options and work with customers on solutions
  • create and update Salesforce cases
  • understand 3D modeling practices and products
  • assist with custom receiver placement, venting alterations, and wax guards
  • maintain knowledge of the product portfolio and options across business channels.

What we're looking for

Skills & competencies
custom fit solutions specialist
iselin nj
wsa americas
hearing aids
customer support
fit solutions
salesforce
3d modeling
custom receiver placement
venting
wax guards
product portfolio
Work arrangement
  • Weekend coverage required

Why this role

Supports customers in the hearing aid industry and works with custom fit options and 3D modeling practices.

About the employer

WSA Americas is hiring for this role. Industry: Surgical Appliance and Supplies Manufacturing. Sector: 33.

Additional details

Industry sector
33
Industry
Surgical Appliance and Supplies Manufacturing
Occupation code
43-4051.00
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