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Quality Assurance Associate

Paper Alternative Solutions Inc · Latham, NY

Compensation

From $17 /hr

Employment type

Full-time

Work setting

On-site

Location

Latham, NY

Schedule

Day shift

Posted

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Job overview

The Quality Assurance Associate role is an onsite position located in Latham, NY. The pay is $17.00 per hour. This role supports the quality control operations for a client contract. The role exists to maintain high standards of quality and compliance. The associate conducts daily quality control checks, performs audits of call center processes, and provides analytical feedback to improve performance and ensure adherence to service level agreements.

What we're looking for

Skills & competencies
full-time
day shift
latham ny
quality assurance
call center
compliance
onsite
$17/hr
audit
data analysis
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Potential for future work-from-home transition.

About the employer

Paper Alternative Solutions Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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