Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Kent, WA. Compensation is $50,000 to $75,000 per year. The State Farm agent’s office serves its community and supports customers through a small team. The representative responds to customer questions, maintains accurate interaction records, and follows up to build customer relationships. The role contributes to the agency’s customer experience by coordinating with other team members and anticipating community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members
• support customer service and community needs.

What we're looking for

Skills & competencies

customer service representative

kent wa

state farm agent

$50k-$75k/year

customer inquiries

customer relationships

insurance agency

recordkeeping

team coordination

paid time off

licensing reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• health, vision, and dental insurance
• paid time off
• holidays off
• licensing reimbursement
• training and development
• performance bonus
• flexible schedule.

Why this role

The agency describes a supportive team culture, licensing reimbursement, holidays off, and a commitment to work-life balance.

About the employer

Scott Kizer - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.