Front Desk Agent
Employment type
Full-time
Work setting
On-site
Location
Columbus, MS
Schedule
Day shift
Posted
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Job overview
The Front Desk Agent is a full-time, onsite position located in Columbus, MS. Compensation is not specified, and this role supports the guest services team at Courtyard Columbus. This role exists to provide outstanding customer service, handle guest inquiries, and manage check-in/out procedures. The agent builds relationships with guests and coordinates with other departments to ensure a high level of satisfaction.
What you'll do
- Greet guests
- handle reservations
- resolve complaints
- answer inquiries
- allocate rooms
- coordinate with housekeeping/maintenance
- handle billing.
What we're looking for
- Skills & competencies
- full-timeday shiftcolumbus mscourtyardfront deskhospitalitycustomer servicehoteltourism
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401K, PTO
Why this role
Opportunity to advance within a family-oriented company.
About the employer
Courtyard Columbus is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
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Listing ID: b71b9a4d-c36f-4bbc-9ad1-80814ee46a8f