Customer Service Department Manager
Compensation
$85k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Kenosha, WI
Schedule
Day shift
Posted
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Job overview
The Customer Service Department Manager is an onsite, full-time role based in Kenosha, WI. The compensation is $85,000 - $100,000 per year. This position supports the Uline, Inc. mission by leading customer service teams. The role exists to train team leads, manage daily operations, and evaluate procedures to improve efficiency. The Manager resolves escalated customer issues and fosters a positive team environment, ensuring the delivery of legendary customer service.
What you'll do
- Train team leads, manage daily operations, evaluate procedures, review performance reports, resolve escalated issues, and coach team members.
What we're looking for
- Skills & competencies
- full-timeday shiftkenosha wiulinecustomer service managermanagement$85k-$100konsiteleadershipcustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401(k) with 6% match, PTO, Tuition Assistance
Why this role
Tuition assistance program.
About the employer
Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: b6d53f9d-41d4-462d-ae9f-6d7eb1b5440e