Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Charleston, SC. The posting lists a base range of $50,000–$60,000 plus commissions and bonuses, and also states a licensed base of $20 per hour and a $45,000–$75,000 range. The Mary Joseph Insurance Agency serves individuals, families, and businesses with insurance and financial services. The representative supports customers by answering policy questions, processing changes and claims, maintaining interaction records, and following up on requested quotes. The role contributes to customer experience and agency growth by identifying needs and recommending appropriate coverage options.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process claims and follow up with customers
• maintain accurate interaction records
• make outbound calls to customers who requested quotes, build relationships, identify needs, and recommend coverage options.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

charleston sc

mary joseph insurance agency

full-time

insurance

policy service

claims follow-up

customer inquiries

quote calls

commissions

bonuses

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• $200 health-insurance stipend
• performance bonuses
• paid time off
• training and development
• profit sharing
• opportunity for advancement.

Why this role

The posting describes internal growth opportunities for driven, sales-minded candidates. Previous customer service experience is preferred.

About the employer

Mary Joseph - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.