Front Desk Associate, Hotel Hospitality

Job overview

The Front Desk Associate role is onsite in Waxahachie, TX, and pays $12.50–$14 per hour. The position supports guest service and front-office operations at Fairfield Inn & Suites Waxahachie. The associate manages guest arrivals, departures, reservations, and requests while helping maintain a welcoming and secure hotel environment. The role also supports hotel revenue, accurate transactions, and coordination with other departments to deliver quality service.

What you'll do

• Provide prompt, courteous guest service
• check guests in and out
• register guests, issue keys, and explain hotel services and local information
• answer phones
• upsell rooms where possible
• use the property management system and front-office equipment
• process cash and credit card transactions
• handle reservations, cancellations, and modifications
• respond to complaints and requests
• maintain lobby and public-area appearance
• document events and incidents
• coordinate with other departments.

What we're looking for

Skills & competencies

front desk associate

hotel hospitality

guest services

hotel reservations

check-in and check-out

waxahachie tx

fairfield inn & suites

part-time

$12.50–$14/hr

7 am–3 pm

3 pm–11 pm

weekend and holiday availability

Work arrangement

• Weekend coverage required

Why this role

Shifts listed are 7 a.m.–3 p.m. and 3 p.m.–11 p.m.; the associate may act as Manager on Duty when scheduled and must be willing to work weekends, holidays, and any shift.

About the employer

Fairfield Inn & Suites Waxahachie, TX is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.