Managed Service Provider, IT Support

Job overview

The Managed Service Provider, IT Support role is onsite in Brattleboro, VT, as stated in the job description. Compensation is not specified. First Choice Communication Services provides technology services and personalized support to clients across Vermont, New Hampshire, and western Massachusetts. The role maintains client network operations and security, resolves technical issues, and supports backup and disaster recovery systems. As a primary client contact, the provider also builds relationships and helps ensure client satisfaction with the company’s IT services.

What you'll do

• Monitor client networks
• manage client firewalls and VPNs
• identify and resolve network issues
• implement security measures
• monitor and maintain backup systems and disaster recovery plans
• provide technical support
• serve as a primary client contact.

What we're looking for

Skills & competencies

managed service provider

it support

network monitoring

firewalls

vpn

windows

linux

active directory

brattleboro vt

first choice communication services

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional growth opportunities, training, and resources are described.

Why this role

The posting seeks 5+ years of systems administration or managed service provider experience and strong knowledge of Windows/Linux, Active Directory, and networking.

About the employer

First Choice Communication Services is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.