IT Desktop Support Analyst

Job overview

The IT Desktop Support Analyst role is onsite in Los Angeles, CA, Monday through Friday from 9 a.m. to 5:30 p.m. Pay is $31 per hour. The analyst joins Premiere Digital Services’ Information Technology group, supporting a media services and software solutions company. The role maintains reliable employee systems and responds to user and client technical needs. By diagnosing issues, maintaining systems, and coordinating with IT colleagues and external teams, the analyst helps keep media content and business processes flowing.

What you'll do

• Respond to user and client support requests
• diagnose issues and coordinate resolutions with engineers or third parties
• monitor and maintain systems
• take corrective action to support availability and performance
• provide first-tier support
• work with international technical teams
• test and troubleshoot web, media, and entertainment technology systems.

What we're looking for

Skills & competencies

it desktop support analyst

los angeles ca

premiere digital services

$31/hr

desktop support

windows 11

mac os

network troubleshooting

tcp/ip

dns

first-tier support

media technology

Work arrangement

• Weekend coverage required

Why this role

The posting specifies an in-office Monday–Friday schedule, 9 a.m.–5:30 p.m.

About the employer

Premiere Digital Services is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.