Customer Experience Champion

Job overview

Customer Experience Champion is an onsite, full-time role at Harper Auto Wash in Alcoa, TN, paying $14 per hour plus tips. The role supports customer service and vehicle cleaning at the Alcoa facility. The position creates positive customer experiences while helping with sales, vehicle preparation, wash-tunnel guidance, and interior cleaning. Team members follow safety and cleaning procedures to deliver consistent service in a fast-paced, all-weather setting.

What you'll do

• Greet customers and explain procedures
• assist with questions
• visually inspect and prepare vehicles
• guide vehicles into the wash tunnel and confirm neutral
• check truck beds and roof racks for loose items
• spray vehicles before washing
• clean windows, dashboards, and interiors, vacuum, and apply tire shine
• maintain equipment and work areas
• follow company procedures.

What we're looking for

Skills & competencies

customer experience

auto wash

customer service

vehicle preparation

interior cleaning

full-time

alcoa tn

harper auto wash

$14/hour plus tips

medical insurance

401(k)

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• short- and long-term disability
• employer-paid life insurance
• paid holidays, vacation, and sick time
• and advancement opportunities.

Why this role

The posting describes three possible work areas: sales, wash tunnel, and interior cleaning.

About the employer

Harper Auto Wash is hiring for this role. Industry: Car Washes. Sector: 81.