Front Desk Receptionist – Outpatient Mental Health Office

Job overview

The Front Desk Receptionist – Outpatient Mental Health Office role is onsite in Phoenixville, PA, with stated pay of $15–$17 per hour. The position supports Penn Psychiatric Center’s outpatient mental health office and its patient-facing operations. The receptionist helps create an organized, welcoming experience by managing appointments, patient check-in and checkout, calls, and basic insurance questions. The role also maintains accurate patient information and confidentiality while coordinating with therapists, providers, and office staff.

What you'll do

• Welcome patients
• answer calls and patient questions
• schedule, confirm, and manage appointments
• check patients in and out
• collect copays and assist with basic insurance questions
• verify and maintain patient information
• communicate with therapists, providers, and office staff
• follow HIPAA requirements
• use electronic medical records and scheduling systems
• handle general front-office tasks.

What we're looking for

Skills & competencies

front desk receptionist

outpatient mental health

patient scheduling

patient check-in

electronic medical records

hipaa

phoenixville pa

penn psychiatric center

$15–$17/hour

monday–thursday

fridays off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, health insurance, 401(k), and a four-day workweek with Fridays off.

Why this role

The schedule is Monday–Thursday, 9:30 a.m.–8:00 p.m., 40 hours per week, with every Friday off.

About the employer

Penn Psychiatric Center is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.