Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Winter Springs, FL. Compensation is hourly pay plus commission or bonus; no numeric pay range is specified. The agent office describes its work as community-focused and says it participates in local events and initiatives. The representative supports agency growth by building customer relationships, responding to insurance inquiries, and helping customers understand coverage options. The role coordinates with agency team members and anticipates the needs of the community members the office serves.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing
• use needs-based reviews to educate customers about insurance options
• communicate to meet customer needs and support business development.

What we're looking for

Skills & competencies

customer service representative

insurance

customer relationships

policy support

claims inquiries

billing clarification

needs-based reviews

winter springs fl

state farm agent team

commission or bonus

paid time off

health benefits

retirement options

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission or bonus
• paid vacation and personal/sick days
• health benefits
• retirement options
• advancement potential within the office.

Why this role

The posting lists hourly pay plus commission or bonus, paid time off, health benefits, retirement options, and potential advancement within the office.

About the employer

Joshua Dike - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.