Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Austin, TX; compensation is not specified. Roberts Resorts & Communities describes its mission as building community and fulfilling dreams through service to residents and guests. The associate manages guest and resident interactions and supports smooth front desk operations, including reservations, check-in and check-out, payments, records, communications, and coordination with maintenance. The role helps create an organized, welcoming resort experience and supports timely resolution of guest concerns.

What you'll do

• Manage check-in and check-out, reservations, calls, online chat, and inquiries
• collect rent, deposits, and service payments
• maintain files and records
• distribute resort communications, mail, and packages
• coordinate with maintenance
• handle documents and meter readings.

What we're looking for

Skills & competencies

front desk associate

austin tx

roberts resorts

guest services

reservations

check-in and check-out

customer service

property management software

full-time

medical coverage

paid time off

401(k) match

resort stay

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• employer-paid life insurance
• voluntary coverage options
• 80 hours of PTO and 11 paid holidays
• 401(k) with 3% company match
• tuition reimbursement
• complimentary resort stay.

Why this role

High school diploma or equivalent required; prior customer service, front desk, or hospitality experience preferred but not required.

About the employer

Roberts Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.