Cabinet Field Service Representative

Job overview

The Cabinet Field Service Representative is an onsite role based in DeSoto, TX, with travel throughout the service region. Compensation is not specified. Allied Group of Companies provides interior products and services, including stone surfaces and cabinetry. The representative troubleshoots customer issues at installation sites, coordinates with installation and client services teams, and provides product assistance. The role helps resolve post-installation concerns promptly, maintain client relationships, and relay feedback that may inform product improvements.

What you'll do

• Provide professional client service
• travel throughout the service region
• troubleshoot customer problems with customers, installation, and client services
• provide technical product assistance
• escalate serious issues
• follow up on active processes
• maintain client records and service reports
• complete expense reports and vehicle maintenance
• identify service concerns and recommend product improvements based on client feedback.

What we're looking for

Skills & competencies

cabinet field service representative

cabinetry

field service

cabinet repair

customer support

client relations

post-installation service

allied stone

desoto tx

regional travel

service reports

Work arrangement

• Weekend coverage required

Why this role

Requires at least two years of cabinetry installation and repair experience; field service repair and customer service experience are considered an asset.

About the employer

Allied Stone Inc is hiring for this role. Industry: Finish Carpentry Contractors. Sector: 23.